Privacy Policy

eudorianexiq is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our financial forecasting and budgeting services.

Last Updated: March 15, 2025 | Effective Date: March 15, 2025

Information We Collect

When you use eudorianexiq's services, we collect several types of information to provide you with personalised financial insights and improve our platform functionality.

Personal Information

Full name and contact details including email address and phone number
Business information such as company name, ABN, and industry sector
Financial data including income ranges, expense categories, and budget parameters
Bank account details for integration purposes (encrypted and tokenised)
Professional background and business goals for customised recommendations

Technical Information

We automatically collect technical data about your device and how you interact with our platform. This includes IP addresses, browser specifications, operating system details, and usage patterns that help us optimise your experience and identify potential security threats.

Australian Privacy Principles Compliance: All data collection practices strictly adhere to the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We only collect information that's necessary for our services or where you've provided explicit consent.

How We Use Your Information

Your information enables us to deliver accurate financial forecasting tools and personalised budgeting recommendations. We process your data for specific purposes that directly benefit your financial planning experience.

Purpose	Data Used	Legal Basis
Service Delivery	Financial data, account information	Contract performance
Customer Support	Contact details, service history	Legitimate interests
Platform Improvement	Usage analytics, feedback	Legitimate interests
Regulatory Compliance	Transaction records, identity verification	Legal obligation

We never use your financial information for marketing purposes without explicit consent. All data processing is conducted within secure Australian data centres, and we maintain detailed logs of access and modifications for audit purposes.

Data Storage and Security

Your financial information deserves the highest level of protection. We've implemented comprehensive security measures that exceed industry standards and comply with Australian financial services regulations.

Security Measures

End-to-end encryption for all data transmission using AES-256 protocols
Multi-factor authentication requirements for account access
Regular security audits conducted by certified third-party specialists
Automated threat detection systems monitoring for suspicious activity
Staff background checks and mandatory privacy training programs
Secure backup systems with geographic redundancy across Australian facilities

Data Retention

We retain your personal information only for as long as necessary to provide our services or meet legal requirements. Financial transaction data is kept for seven years in compliance with Australian tax legislation, while marketing preferences and non-essential data are purged after two years of account inactivity.

Data Breach Response: In the unlikely event of a security incident affecting your personal information, we'll notify you within 72 hours and provide detailed information about the nature of the breach, potential risks, and remedial actions taken.

Your Rights and Choices

Under Australian privacy law, you have significant control over how your personal information is handled. We've made it straightforward to exercise these rights through your account dashboard or by contacting our privacy team directly.

Access and Correction

You can view, download, or request corrections to your personal information at any time. Our system provides real-time access to most data categories, and we'll respond to correction requests within five business days. For complex requests requiring manual review, we allow up to 30 days as permitted under the Privacy Act.

Data Portability and Deletion

Request a complete copy of your data in machine-readable format, or ask us to delete your account and associated information. We'll process deletion requests within 14 days, though some information may be retained for legal compliance purposes as outlined in our retention schedule.

Marketing Communications

Control your communication preferences through your account settings or unsubscribe links in our emails. We maintain separate preferences for service notifications, educational content, and promotional materials, giving you granular control over what you receive.

Third-Party Relationships

We work with carefully selected partners to enhance our services and maintain platform security. All third-party relationships are governed by strict data protection agreements that meet Australian privacy standards.

Service Providers

Banking integration services, cloud hosting providers, and analytics platforms process limited data on our behalf. These partners operate under contractual obligations that restrict data use to specified purposes and require equivalent security measures to our own internal standards.

Regulatory Disclosure

We may disclose personal information to Australian regulatory bodies including AUSTRAC, ASIC, or the Australian Taxation Office when legally required. Such disclosures are made under statutory authority and we maintain records of all regulatory interactions for transparency.

No International Transfers: Your personal information remains within Australia at all times. We don't transfer data to overseas jurisdictions unless you explicitly request such transfer for specific business purposes, and only then with appropriate safeguards in place.

Privacy Inquiries

Privacy Officer: eudorianexiq Privacy Team

Email: info@eudorianexiq.com

Phone: +61 416 486 627

Address: 41 Valheru Ave, Rockingham WA 6168, Australia

Response Time: We respond to privacy inquiries within 5 business days